Privacy Policy

The information collected from our clients includes their personal information like Name, Email Addresses, specified dates, and the number of teaching sessions allotted on their order. However, we recognise our clients’ concerns regarding the usage of their confidential information, and for this, we have devised a transparent privacy policy. Do read it thoroughly.

• All the information, including your personal information and the ones associated with your academic help, is used internally within the organisation. We do not trade any of our client’s information with our third-party associates.
• Personal data collected from our clients are utilised to provide a better service experience and maintain a flawless communication channel with them.
• The payment procedure at Aussie assignment helper is 100% safe, and all your payment credentials are deemed as confidential data that have limited access.

The information collected from our client during the entire process is utilised for:

• Maintaining a communication channel with the clients and conveying certain information related to current facilities, offers, discounts, and schemes by Aussie assignment helper from time to time.
• Providing essential updates, reminders, classes notification, and assistance offered by us.
• Sending invitations for specific seminars and events conducted or coordinated by Aussie assignment helper on various occasions.
• Clients’ information is also a crucial source for receiving feedback, either positive or negative. For keeping a strict check on the quality offered by our academic helpers and improving our after-sales service.
• To inform our clients regarding contests, programs, prizes, and other promotional events conducted or coordinated by Aussie assignment helper.

Our clients can ask for the deletion of their entire data accumulated over a period of time. For this, they can email us, and request order a deletion request. Such email must consist of the sender’s full name, phone number, and email address that was used while ordering services from our official portal or filling out the inquiry form. The application must incorporate the reason for filling such requests as well as the information that our clients want to withdraw from our database.

Information that gets stored in the web browsers while you browse through the internet is called cookies. Cookies are helpful in maintaining a detailed record of the websites a person visits in a specific period. These cookies and related technology are beneficial for businesses like Aussie assignment helper and can improve the quality and experience that we offer to our clients. We gather such useful information when clients visit our official portal.

Such information is used to track students’ behaviour, preferences, and choices and in recognizing the pattern of how visitors react to our services. Also, tracking cookies assist us in protecting our client’s identity and keeping it secure.

Almost all the cookies that we gather are employed in improving clients’ experience and ensuring accounting security, preventing any sort of fraud, and ensuring safe browsing.

However, it works with the sole consent of the users, and they can accept or reject our cookies according to their experiences. A simple procedure that allows them to opt their preferences just by changing their browser’s specific settings.

Open browser on computer -> select More -> Settings -> Privacy and security -> Site settings -> Clear Browsing data (to erase browsing history that consists of information like history, saved passwords, and cookies)

Our policy regarding Cookies is subject to change from time to time. Aussie assignment helper is not liable for any personal coordination with the clients regarding the changes in the current cookie policy. Any changes made in the policy will get reflected on this page. Our clients can coordinate with us for their concerns associated with our cookies policy.

Aussie Assignment Helper, being the No.1 assignment helper in this domain, seeks to adhere to some core values that find an important place in our operational principles. Such values comprising trust, honesty, fairness, accountability, and respect, are essential to hold academic integrity to meet the prospects of the teachers, academics, learners, as well as of all the stakeholders of the educational community. The sole aim of our assignment help is to make learning a fun task for the students. Providing students with modern solutions and offering them updated material and well-researched lectures to evolve in them a practical insight into the concepts.

Functioning in this domain for a notable period, we are aware of the drawbacks of using shortcuts, especially in academic life. We have made ourselves available as an online tutoring service, and we do firmly discourage the use of our notes/material/documents in any form (copy-pasted, duplicates, or paraphrased). While offering notes/material in any form, it is expected that students will use them to enhance their potential.

We strictly adhere to the values and the high standards of our policy aligned with the National Regulatory Body for Australian Higher Education Institutions Act (TEQSA 2015) and expect the same from our clients. Using our service and accepting our policy, our clients agree to follow our service conditions, Intellectual Property rights policy, Academic integrity regulations, and the copyright act. Violating such terms will invite adequate disciplinary actions.

While maintaining our terms and conditions as well as our highest ethical standards, Aussie assignment helper will not entertain any sort of infringement of our ethical codes in any form. Any type of violation/breach will be dealt with severity. Aussie assignment helper is free to take legal actions against them.

Adherence to approved academic traditions. 

• We strictly abide by the ethical practices while referring to the sources used for preparing notes and online lectures.
• We ensure the use of unique and authentic data and figures while preparing our lectures.
• We focus on providing adequate acknowledgement to the original author/ writer for their work.
• Each and every notes/study material offered to the students are thoroughly checked by our team to ensure top-quality assistance.
• We keep a strict check on plagiarised content and do not entertain any sort of forgery.

Events like this happen once in a blue moon, but in some specific cases, students may demand a refund, and for this, we have devised a refund policy aligned with the goals of our organisation. Our refund policy describes certain cases. Do read them carefully to understand more about how this works. Still, we do assure full coordination and cooperation to promptly fix such refund appeals made by our clients according to the terms and conditions provided below.

On receiving fail grades: It is unlikely to happen, but if any student receives a failing grade in the assessments on the lectures or material offered by the Aussie assignment helper, our clients can claim a refund. For requesting a refund, students need to submit some essential documents in support of their claim. Our specialist team will verify the documents and will try to examine the reasons for our clients getting a failure grade. Such documents include a copy of the grade sheet along with the remarks and feedback provided for the work. Such documents and refund requests must be submitted within the given period of 60 days. No such appeals will be entertained after 60 days from the order. The refund amount generated from our side will be credited to the client’s Aussie assignment helper’s wallet.

Expert’s unavailability: An improbable event, but this may happen that all our experts find themselves attached to other projects. If our clients have issued a complete payment in the name of Aussie assignment helper and an expert is not assigned to the task due to the unavailability of an expert, they will be awarded a refund. The amount of refund will be credited to the client’s Aussie assignment helper wallet and can be used for further orders. Clients can order any other project or lecture of the same order value.

Missed deadlines: Having a team of trained and experienced subject experts, there is no chance of missing deadlines. If in case we miss the deadlines, a refund can be claimed by our clients. The procedure of generating a refund in this case strictly depends on a thorough investigation performed by our team. The team employed for this task investigates the cause of such delays. If the delay is caused by the client’s side (if the query does not get an adequate response within 12hrs from your side) and any type of miscommunication or lack of information from the client’s side, in such cases Aussie assignment helper is not liable to issue a reimbursement (either full or partial) will not be entertained.

If the investigation points out a delay from our side, a refund will get generated in the name of the client (used at the time of account formation). The refund will be credited to the Aussie assignment helper’s wallet. Conducting a thorough investigation assists us in improving our work process and taking strict actions against our experts assigned to the project.

Assured money back: Certain conditions described here are crucial to understanding our payment policy.

• Our clients can file a refund request if your work receives a failure grade (subjected to the documents introduced in support of the application while requesting a refund).
• The refund amount does get credited in the Aussie assignment helper’s wallet and can be used for different orders placed with the same order value or can be used for further orders in the near future. We do not process cash refunds.
• For claiming a refund, it is mandatory to have original documents (grade sheet/mark sheet) supported by the remarks given by the examiner (in case of receiving a failure grade).
• Our expert thoroughly conducts an investigation. Decisions made on such recommendations are final.

Any refund request will not get entertained in the cases described below: 

• The project (on which online help is ordered) submission deadlines are less than or equal to 72 hours.
• In cases in which full/ partial payment is pending.
• If a time limit of 50 days has been passed after the completion of the project.
• In cases where partial or incomplete information is provided to the tutors.

Refund requests made on our official portal will get a considerable response. A request filed using other sources like social media or other mails will not be invited.